Our Team

At bulthaup Hanover Quay, we understand that every home is unique and every project has different requirements. And when you start planning a new kitchen, you want professional advice tailored to your specific needs.

With us, you get a highly experienced, bulthaup-specialist design team dedicated to creating a bespoke kitchen that will truly become the heart of your home.

Combining our expertise with the famous high quality of our iconic brand, you are assured of a professional approach to the consulting, planning, coordination and installation of your new kitchen.

Richard Fagan

Managing Director

Michelle Dunne

Creative Director

Paul Fagan

Installation Specialist

Elaine Spillane

Accounts Manager

Douglas Pflug

Design Assistant


How we work

1. Initial design consultation - after arranging an appointment in studio with us, we’ll discuss your project in detail and your individual needs in terms of function, materials, aesthetics and budget. Good planning now will save time and costs down the line. Bring architectural drawings with you – and if you don’t have any, we can conduct a site visit to establish existing structures and layouts with a view to gaining a complete understanding of your precise project requirements.

2. Design presentation - at our second meeting, we’ll present our first design proposal, unveiling our initial bespoke vision for your kitchen. We’ll include plans, elevations and 3D renderings of the proposed space along with specific material selection and proposed electrical appliances and costings for supply and installation. And at this stage, we request a commitment to proceed in the form of a deposit.

3. Concept development – on receipt of your deposit, we apply all your feedback on our initial design, refining the space to meet your needs and helping you carefully decide on all finishes and materials. Following presentation, we’ll confirm the final price to cover the overall cost of the furniture, appliances, worktops, and our fitter will visit your site to confirm all pre-installation details.

4. The Order process - on confirmation of the order, we will present you with final detailed drawings of the kitchen as well as electrical and water installation plans. Technical details are confirmed on-site and your kitchen is ordered from our suppliers. We’ll agree an installation date, and we keep in contact with your main contractor to monitor progress. Our designers are on hand at every stage to answer any queries or resolve any issues.

PLEASE NOTE - Terms and conditions
To place the order for your kitchen, you will be asked to sign a contract-of- sale and to pay a 50% deposit of the total value of the project. The remaining balance will be due for payment ten working days prior to the delivery and installation on-site or one month after the arrival of the kitchen into our storage facilities whichever is earlier. In the event that the kitchen is not required within the next 3-6 months but the service drawings are required, we may require a service-drawing fee prior to placing the order, which is 10% of the value of the project.

5. Assembly – your kitchen will be assembled by our own bulthaup-trained installation specialist and your plumber and electrician can attend site during the final days of our installation to connect the appliances. Before the kitchen arrives, your bulthaup designer and fitter are already working closely together. On the day of delivery, your designer will also be on-site to discuss any details with the fitter. Installation itself will take 3-10 days depending on project complexity and you can soon begin to appreciate the style and substance of a bulthaup kitchen in your home.


Clients feedback

“We‘re thrilled with the way our kitchen has worked out. From the start, your professionalism, service, decency, and conscientiousness was clear and not only did you listen to our budget, you endlessly strove to ensure we could get what we wanted - a completely stunning kitchen.”

Laura & Jonathan

“Your attention to detail, function and the quality of workmanship is second to none. Michelle’s design, creativity and vision has given us a perfect kitchen space that is the hub of our family life and transformed our project into something that completely surpassed all our expectations. She engaged in all aspects of the process, and ensured everything was finished to the highest level.”

Daithi, Emma & Family

Michelle & Richard, Thank you so much for the exceptional job you have done in designing, ordering and installing the most magnificent bulthaup kitchen (& pantry & laundry) in our Victorian-era home. Your execution was at a very high level and we developed an excellent working relationship with you throughout.

Gerald Moloney

“I’m thrilled with the new kitchen and renovation works and without you Michelle, it simply would never have happened. You are an inspiration and I know your amazing skills will continue to bring you and your team continued success to bulthaup.”

Nuala

“Your responsiveness to our many queries was always prompt and considered and your attention to detail ensured that every single aspect of our kitchen was finished to perfection. We now have a fabulous modern kitchen that is both highly functional and also is a very pleasant space to be in.”

Nick & Anne

“We have successfully completed a number of projects with Richard and his team in bulthaup Hanover Quay. The bulthaup kitchen is an excellent product combining timeless design with robust engineering. Richard and his team are fantastic to work with and always go the extra mile for their clients.”

John Kelly
Lyons Kelly

“Richard Fagan has designed and installed a number of successful kitchen contracts for us and we consider the service he provided to be excellent particularly his immediate response to any post completion problems. Richard has been unfailingly most pleasant, efficient and courteous in all his dealings with us and we have no hesitation recommending him to any client”

Niall Scott
Scott Tallon Walker Architects

“Michelle took a real interest in ensuring the design fitted seamlessly into our main dining/living area a real challenge given the existing very traditional layout. Since installation the number of compliments received from family, friends & visitors has been truly amazing. From design to quality of materials & installation what you are getting is the best and most professional service in Dublin.”

Terry Dinnigan

“Having introduced Richard and the bulthaup team to many projects we were delighted and encouraged by their immediate understanding of space. Richard approaches projects with technical expertise and aesthetic understanding which are fundamental to the finished design. From concept design right through to the very last detail the team at Hanover Quay are flawless.”

Maria MacVeigh
Interior Architect

"Richard - we would like to thank you again. You and your team have been truly wonderful! So helpful and professional from the very beginning and it has been an absolute pleasure dealing and working with you all. We are thrilled with our beautiful kitchen that you helped create with absolute precision. Thank you! We cannot recommend you, Realm & Bulthaup HQ highly enough!"

Harjan & Merrissa Kuiper